Outpatient Surgery Magazine

No More Empty Beds - February 2020 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

Issue link: http://magazine.outpatientsurgery.net/i/1208622

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Page 20 of 114

respective departments and ask them to extend their sphere of influ- ence by serving as the first set of buddies. The size of your facility will determine how many buddy-to-buddy connections are needed, and whether they should have designated specialties based on the volume and types of procedures you perform. 2. Set the tone Surgical techs and RNs should be paired with a central processing tech buddy at some point during their orientations. Giving new OR employees the opportunity to spend time in SPD allows them to learn about the decontamination and sterilization processes, and gain an appreciation for how the SPD staff contributes to safe patient care. Likewise, new hires in SPD should be paired with an OR buddy and spend time observing surgical procedures to understand how and why the instruments they clean and sterilize are used. Of course, these vis- its should be encouraged for existing employees as well. 3. Call for constant communication Buddies should develop a rapport by meeting monthly at first, then perhaps quarterly after the relationship is forged. The buddies should also be on the horn with each other as needs arise in either direction. For example, a delicate laparoscope showing up in SPD at the bottom of a tray buried under other instruments could lead to a multi-thou- sand-dollar repair bill. Or a missing instrument in a tray could delay a procedure's start time. A simple call from one buddy to another can solve the problem quickly. The alternative is to get the managers involved, do nothing and get frustrated, or work around the issue. None of these options are constructive. Buddies should talk constantly, not just to solve crises. For example, an SPD staff member can call her buddy in the OR to say they've F E B R U A R Y 2 0 2 0 • O U T PA T I E N T S U R G E R Y. N E T • 2 1

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