D E C E M B E R 2 0 1 9 • O U T PA T I E N T S U R G E R Y. N E T • 1 7
L
ooking for a more effi-
cient way to put your
OR team's suggestions
into day-to-day practice? First,
make it easy for staff to share
their process improvement
ideas. Have staff write out the
solutions they hope to achieve,
the target implementation date
and how they plan to make it
happen. Then post the sugges-
tions on a prominently dis-
played board. Next, have a ded-
icated team vet each idea
based on how difficult the con-
cept will be to implement and
the overall impact it will make.
The team can also help coach
the staff member who submit-
ted the idea through the
process of making it happen.
By making the suggestion process as simple as possible, and following
through on a lot of your staff's ideas, you'll find the board overflowing
with ways to improve the safety, quality and timeliness of patient care.
Kelly Stamps, MSN, RN, CNOR
Children's Mercy Kansas City
Kansas City, Mo.
kstamps@cmh.edu
EMPLOYEE EMPOWERMENT
Publicize and Promote Staff Ideas
• ON BOARD If staff members take an active role in the change
they're seeking, they'll feel empowered to look for creative problem-
solving solutions.
Children's
Mercy
Kansas
City