Outpatient Surgery Magazine

Snuffing Out Surgical Smoke - December 2019 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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to activate a safety syringe, we gathered 6 nurses right then and there, went to the med room and I showed them how to do it. Then they sent me to a different floor where another handful of nurses needed the same lesson. Just-in-time training is simply providing the training right at the moment that it's needed. For example, when I was talking with a person with a stick, he explained the button to retract the needle was too hard to push and he didn't feel comfortable doing it while it was in the patient. We checked it out and, sure enough, there were several syringes that seemed to have issues with the button. We called the manufacturer and got it fixed. I don't think that employee would have reported the issue had we done things the old way. Because I wasn't blaming him in our conversation about the stick, he felt comfortable enough to tell me about the mechanical issue with the syringe. I believe that a one-on-one conversation makes a person a believer. When you approach someone as a human instead of a statistic, you're creating a healing climate that — while it can't undo a sharps injury — can go a long way to preventing one from happening again. OSM D E C E M B E R 2 0 1 9 • O U T PA T I E N T S U R G E R Y. N E T • 7 3 Ms. Tadlock (sheri.tadlock@bjc.org) is the supervisor of Occupational Health at Memorial Regional Health Services in Belleville, Ill. She and her team are respon- sible for the health and welfare of 2,400 employees at 2 regional hospitals.

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