Outpatient Surgery Magazine

Unsung Heroes - November 2019 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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which you can hire. Respect long overdue Reprocessing techs will move on from your facility if they don't get the support they need to excel at their jobs. Keeping them happy and satisfied by giving them the professional and financial respect they deserve will save your facility long-term dollars by avoiding the constant hiring and training of new techs, who will someday feel underappreciated if you don't change your attitude toward the essential role they play in your facility's success. "A facility's operational, financial and clinical pressures overlap, and all are equally important," says Dr. Mandel. "Having instruments arrive in the appropriate way and in the appropriate timeframe without over- burdening the staff who's processing them is incredibly important." Important enough to finally stop viewing techs as glorified dish- washers and begin treating them like invaluable members of the surgi- cal team. OSM 4 0 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • N O V E M B E R 2 0 1 9

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