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Diversity in Surgery - November 2019 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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6 2 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • N O V E M B E R 2 0 1 9 E ven if everyone in your facility means well, making a facili- ty diverse, inclusive and welcoming to employees and patients from all backgrounds and cultures is a huge chal- lenge. There are many tools and organizations that can help you on your journey. Here are just a few. BaFa' BaFa' Raising awareness of how culture informs behavior and preparing staffers to work with people of other backgrounds is the idea of BaFa' BaFa', a self-administered, half-day training exercise for organizations. Originally created in the 1970s for the U.S. Navy, the exercise starts by dividing your group in half and creating two distinct cul- tures. One is a collectivist, people-oriented touchy-feely culture. The other is more individualistic and task-oriented. Each group's mem- bers learn the rules of their respective cultures and begin living by them. Then there's an exchange of the group members. Members of the dominant culture typically misperceive, misunderstand and stereotype their visitors, while the visitors feel lost and over- whelmed. The exercise then teaches all participants how to under- stand and accept non-members by teaching non-defensive ways of asking about cultural practices and understanding the problems Next Steps If you're committed to becoming more diverse and inclusive, here are a few places to get help.

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