Outpatient Surgery Magazine

Diversity in Surgery - November 2019 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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A n older nurse rolls her eyes at a younger one and calls her an "idiot" behind her back. A frustrated eye surgeon pushes a female nurse and sends her flying. A frustrated nurse slaps a colleague. Sound familiar? Most of us know that we have an incivility problem in health care. Fighting the Incivility War Teaching and requiring respectful behavior improves staff morale, patient safety and the bottom line. Rebecca T. Gilbert, DNP, RN, CCRN Charlottesville, Va. N O V E M B E R 2 0 1 9 • O U T PA T I E N T S U R G E R Y. N E T • 4 5

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