Outpatient Surgery Magazine

Her Loss, Their Gain - October 2019 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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• The vanishing tech. She's ghosted — again — after leaving the OR 3 other times to "drop something off in PACU" or "pick something up in pre-op" or "get her badge she forgot in the car." • Attorney on a gurney. You interview the patient, a mild-man- nered, soft-spoken sweetheart of a woman. You go over her consent, and confirm the procedure, transport her to the OR and transfer her onto the table, cover her with blankets and secure her with a safety belt. After the time out, you chitchat with her while anesthesia pre- pares the induction. Right before drifting off to dreamland, she sends a shiver down your spine: "Now y'all do a good job. I'm an attorney." • The impossible manager. She swoops in on her broomstick to ask whose coffee mug was left out on the desk at the nurses' station and wonders aloud why "we are only 70% compliant with the rollout of that new screening tool." • The surveyor's arrival. By nature, the accreditation surveyor's appearance is always a terrifying one — no matter how prepared you are. And that's understandable. After all, an organization you paid money to is visiting to fine you for the way you've always been doing things. Talk about a nightmare. • Disappearing help. They offered to get the case started and then, when it's time to shave 2 areas and prep 3, your saint has suddenly vanished into thin air like a specter. Was moving the patient the only thing they had in mind in helping me to get the case started? Put your hat and booties on, get some gloves and get over here and help me! • Unexpected add-ons. You finish a long afternoon of cases and finally exhale. As you head for the lounge and possibly a cup of cof- fee, you feel a chill in the empty corridor. Your room was the first to come down and as you draw near the schedule board, there it is [sin- Behind Closed Doors BD 1 2 6 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • O C T O B E R 2 0 1 9

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