Outpatient Surgery Magazine - Subscribers

OR Excellence 2019 Awards - Outpatient Surgery Magazine - September 2019

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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4 4 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • S E P T E M B E R 2 0 1 9 F lexible endoscopes are notoriously difficult to clean, putting unsuspecting patients at risk of being exposed to infections by unsuspecting physicians. After a serious flexible endoscope reprocessing error at Baystate Medical Center in Springfield, Mass., the facility's staff knew it had to immediately improve its entire high-level disinfection (HLD) process. Their efforts earned this year's OR Excellence Award for Patient Safety. Diane Betti, RN, MSN, CNOR, CSPDT, ST, and her team took on the task. They audited the situation and found numerous issues. "We didn't have consistency in process," says Baystate's director of inpa- tient surgery, perianesthesia and sterile processing. "There were TM Sponsored by PATIENT SAFETY Solving Problems That Were Large in Scope Flexible endoscopes were a potential patient safety issue at Baystate Medical Center. Now? Not so much. Joe Paone | Senior Associate Editor • EXPERT CARE In Baystate's renovated scope cleaning room, a specially trained endoscope reprocessing technician gets another scope ready for reuse. Kathleen Roy/Michael Gudejko, Baystate Medical Center

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