Outpatient Surgery Magazine

Helping Hand - July 2019 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

Issue link: http://magazine.outpatientsurgery.net/i/1139506

Contents of this Issue

Navigation

Page 14 of 128

J U L Y 2 0 1 9 • O U T PA T I E N T S U R G E R Y. N E T • 1 5 Many messages are lighthearted. A husband revealed his wife was a Pink Floyd fan, so we played "Comfortably Numb" — fitting, right? — when she was wheeled into the OR. Other messages have moved us to tears. A 13-year-old boy named Daniel had recently endured the sudden loss of his mother. His grandmother, who had become his maternal figure, was laying on the table in front of us. In an email, Daniel told us his grandmother makes the best meatballs, and asked us to be at our best that day because he couldn't live without her or her signature dish. We cried together, collected ourselves and began the case with renewed purpose and focus. At the end of the success- ful surgery, the entire team gathered around a speaker phone and called Daniel to tell him, "Grandma's OK. More meatballs are coming." You can imagine the impact his tears of joy had on everyone in the room. Something magical and powerful happens when you ask for emails from patients' family members. It's helped me connect with patients and their support circles in ways I never thought possible and has reinvigorated my career and personal outlook in ways that are impos- sible to describe. Benjamin Schwartz, MD Southside Hospital Northwell Health Bay Shore, N.Y. bschwartz@northwell.edu

Articles in this issue

Links on this page

Archives of this issue

view archives of Outpatient Surgery Magazine - Helping Hand - July 2019 - Subscribe to Outpatient Surgery Magazine