Outpatient Surgery Magazine - Subscribers

Thumbs Up on Safety Scalpels - Outpatient Surgery Magazine - May 2019

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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Build relationships with your staff. As a manager new to an established group, it takes time to build relationships. In my new role, one of the surgical techs was very vocal and, frankly, I want- ed to fire her for her negativity. My gut instinct (now it shows up!) told me to wait and get to know her. Over time, we worked together to improve the level of care and work environment. She became a valuable asset — and friend — to me. Getting to know team members better, on a professional and personal level, can lead to improved rela- tionships and better patient care. It's all about our patients Caring for one another leads to safe care for our patients. Former NBA coach Phil Jackson put it best: "The strength of the team is each indi- vidual member. The strength of each member is the team." OSM Ms. Williams Beydler (kathybeydler@bellsouth.net) is a speaker, author, leader, nurse and the managing partner of Strategic Surgical Solutions in Eads, Tenn. 5 Demonstrate your commitment to quality and strengthen the care you deliver to patients ZLWK$GYDQFHG2UWKRSDHGLF&HUWLȴFDWLRQ DDDKFRUJFHUWLȴFDWLRQ Total Joint Replacement / Complex Spine Demonstrate your commitment to quality and strengthen the care you deliver to patients ZLWK$GYDQFHG2UWKRSDHGLF&HUWLȴFDWLRQ DDDKFRUJFHUWLȴFDWLRQ Total Joint Replacement / Complex Spine

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