Outpatient Surgery Magazine

Special Outpatient Surgery Edition - Hot Technology - April 2019

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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A P R I L 2 0 1 9 • O U T PA T I E N T S U R G E R Y. N E T • 7 7 T here's nothing more frustrating than watching the (very expensive) minutes tick by in empty ORs when cases have to be called off at the eleventh hour. Officials at Cincinnati (Ohio) Children's Hospital Medical Center know the feeling. In 2011, they were losing about 5.5 hours of revenue-producing OR time a day due to last-minute cancellations. The 3 main culprits: patients got sick; patients simply wouldn't show or would go to the wrong campus; or patients weren't going NPO before surgery. Patients and their families typically received phone calls from a nurse 2 days before scheduled procedures, during which the nurse would review pre-op care instructions, remind patients of their arrival time and provide directions to the hospital. It was Promote Perfect Attendance Text message reminders and online patient registration portals can put an end to canceled cases. Mike Morsch | Associate Editor • MOBILE DATA Patients who receive updates and information about scheduled procedures on their cell phones are more likely to show up on the day of surgery.

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