Outpatient Surgery Magazine - Subscribers

Throw Away The Script - Outpatient Surgery Magazine - February 2019

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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8 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • F E B R U A R Y 2 0 1 9 Ideas Work P r a c t i c a l p e a r l s f r o m y o u r c o l l e a g u e s That I never need an excuse to have fun with my incredible surgical team. We cele- brate birthdays, babies and big-time staff achievements. We even turned our employee engagement survey into a celebration. To encourage participation, we crowned the first male and female staffer who turned in a survey King and Queen of the OR. They received superhero-themed capes, masks, crowns and scepters. We then toasted their reign during a barbeque feast in the staff lounge. It was fun and kind of silly, but it worked — for the first time, we had 100% participation on the employee engagement survey, which gath- ered the team's feedback about our daily workplace culture. You can hand out gift cards to staff who overachieve, but that's bor- ing and, let's be honest, a played-out way to show your appreciation. I've found that staff are more likely to respond to creative celebra- tions with their teammates than to having an extra $25 to spend at the local Applebee's. Ebony Mitchell, MSN, RN Memorial Hermann Hospital & Houston Methodist Hospital STAFF SATISFACTION King and Queen for the Day Ebony Mitchell, MSN, RN Houston, Texas ebony_mitchell78@hotmail.com • CROWNING ACHIEVEMENTS The kings and queens of the weekend day and night shifts at Memorial Hermann Hospital & Houston Methodist Hospital.

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