Outpatient Surgery Magazine

2018 Salary Survey - January 2019 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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J A N U A R Y 2 0 1 9 • O U T PA T I E N T S U R G E R Y. N E T • 2 1 P rescription filled? Text. Package deliv- ered? Text. School closing early? Text. Hair appointment reminder? Text. Yes, nowadays we receive a text instead of a phone call for just about everything. But what about a critical event like surgery? Why not extend that same convenience to patients? We don't text our patients — most of them are too young to read. Here at our pediatric hospital and sur- gery center, we offer our patients' parents a text mes- sage alert system to help them navigate a scary time: their child's surgery, often their little one's first visit to the OR. In addition to tex- ting them reminders about arrival times and NPO sta- tus, we also text parents links to information and Sending Pre-op Text Alerts and Reminders Our patients' parents love our customized text messaging application. Business Advisor Natalie McLane, RN, MSN, CPN, and Jennifer Dickman, DNP, RN, CPN • TEXT TONES Examples of a few of the many text alerts and reminders you can send to patients. MyCareText

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