Outpatient Surgery Magazine

The Case for Concurrent Cases - November 2018 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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1 8 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • N O V E M B E R 2 0 1 8 Ideas Work That ANXIETY SCALE Are Your Patients Feeling or ? Y ou ask patients about their pain levels. You ask them for intimate details about their health history. And yet you might not ask them the most basic of questions: How anxious are you right now? After one of our cataract patients complained that we didn't do enough to calm her nerves before sur- gery, we came up with the patient anx- iety scale, which lets patients communi- cate their stress level by pointing to the emoji and phrase that best represents how they're feeling. It's an icebreaker that gets patients talking about their feelings and their feedback lets us tailor our soothing approach. Patients who score 6 or higher receive extra attention and com- forting measures. Staff also right-size the dose of the relaxant • CHECKING IN Coleen Berens, RN, explains the anxiety chart to a patient at the Kaiser Permanente Lone Tree Medical Offices in Lone Tree, Colo. Kaiser Permanente Ambulatory Surgery Centers

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