Outpatient Surgery Magazine

The Case for Concurrent Cases - November 2018 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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N O V E M B E R 2 0 1 8 • O U T PA T I E N T S U R G E R Y. N E T • 1 5 for example — that could cause unexpect- ed delays. You can download a free PDF at outpatientsurgery.net /forms. Each section is color-coded to corre- spond with the colors of each department in our hospital, so patients know exactly where they are in their journey. Our patient satisfaction scores have jumped signifi- cantly since we began handing out the itiner- ary because patients now understand that our surgical process is in constant motion, even when they're at a standstill. Don Prokop, RN, BSN, BA, MBA Rush Oak Park Hospital Oak Park, Ill. don_a_prokop@rush.edu

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