Outpatient Surgery Magazine - Subscribers

The Case for Concurrent Cases - Outpatient Surgery Magazine - November 2018

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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N O V E M B E R 2 0 1 8 • O U T PA T I E N T S U R G E R Y. N E T • 1 7 they are needed immediately. From there, my supervisor, 2 surgical coordinators and I will head into the OR to get a different set of eyes on the issue or de-escalate the situation. When we first rolled out the Code 13, naturally our physicians weren't crazy about the interruptions. But safety is a cornerstone of our culture. After a while, it became clear the process was here to stay. Now, everybody is used to our Code 13s, and you can feel the atmosphere instantly change when we enter the room. The simple act of giving people an anonymous way to speak up has shown our staff that leadership has their back and ensures our team feels supported to ask questions — regardless of whether they're right or wrong — to make sure patient safety is always our top priority. Sue Ellen Dalton, BSN, RN, CAPA Novant Health Charlotte Outpatient Surgery Charlotte, N.C. sedalton@novanthealth.org

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