Outpatient Surgery Magazine - Subscribers

Keep Your Nose Clean - Outpatient Surgery Magazine - August 2018

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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6 0 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • A U G U S T 2 0 1 8 I n this era of quality reporting programs and online reviews and ratings, nothing can ruin your reputation or reduce your reim- bursement like poor patient satisfaction scores. Here are 6 simple ways to keep spreading positive vibes. 1. An easier and organized discharge Children's Mercy Hospital in Kansas City, Mo., sends its younger patients home with a drawstring backpack shaped like the face of a bear and with the hospital's logo printed on it. Not only is it a convenient way to transport paperwork and belongings, but also it gets the hospital's name Mike Morsch | Associate Editor • BEAR NECESSITIES A backpack shaped like the face of a bear is a convenient way to transport paperwork and belongings following a hospital visit. Satisfaction Guaranteed 6 patient-pleasing ideas you can implement today. Children's Mercy Hospital, Kansas City, Mo.

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