established and that your outcomes are excellent."
Trust the process
Ms. Doucette suggests you find out how long a consulting company
has been supporting total joints programs and the quality outcome
they've helped achieve at other facilities. Ask administrators at those
facilities to share specific clinical and financial benefits they've real-
ized through the partnership.
"This isn't about how to place implants," she says. "It's about under-
standing how to improve the overall process of care and enhance the
overall patient experience."
Commit to learning from the advice and the data the company pro-
vides, says Dr. Hungerford. "If you want value from the partnership,
then it'll be worthwhile," he adds. "But if you're going to force your-
self to sit through a few meetings and not make improvements to your
program, don't bother."
OSM
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